Web Survey Bibliography
In cooperation with the research partner evolaris, mobilkom austria evaluated different methods for measuring network quality (voice and data network quality of mobile phone providers) with the objective of finding an appropriate method to measure network quality continuously.
The compared surveys have been conducted via SMS, w@p and web in terms of response rate, response behaviour, profile of respondents, usage behaviour, level of satisfaction with network quality and the satisfaction of joining the survey in general.
The hypotheses were that significant differences in response rates and profiles of respondents can be found. The impact on satisfaction was unclear but a drift to more positive tendencies was expected due to the supposed younger target group for answering SMS and w@p surveys.
In terms of response rates the web survey has been the most successful one, multi punch questions were equally efficient in web and in w@p surveys.
The SMS survey next to the w@p survey is the least representative for the whole customer data base of mobilkom austria, because it addresses primarily younger customers: 30% of the people who responded to the SMS survey were aged 19 and below, the 50 plus are represented only by 10% and web surveys are answered mainly by urban target groups.
The methods do not differ in terms of usage behaviour of mobile broadband, e.g. timing and location of usage, as well as the reason why customers were using mobile broadband.
The level of satisfaction with network quality is generally on a high level and with w@p even better than with web and SMS. The satisfaction with the survey in general reaches the highest level with SMS votings, followed by web surveys.
Conference homepage (abstract)
Web survey bibliography - Other (439)
- A comparison of surveys using different modes of data collection; 2010; Revilla, M., Saris, W. E.
- Examining the effects of website-induced flow in professional sporting team websites; 2010; O'Cass, A., Carlson, J.
- Research into questionnaire design - A summary of the literature; 2010; Lietz, P.
- College Students' Response Rate to an Incentivized Combination of Postal and Web-Based Health Survey; 2010; Balajti I., Daragó, L., Ádány, R., Kósa, K.
- Improving the response rate and quality in Web-based surveys through the personalization and frequency...; 2010; Muñoz-Leiva, F., Sánchez-Fernández, J., Montoro-Ríos, F. J., Ibáñez-Zapata, J. A.
- What are participants doing while filling in an online questionnaire: A paradata collection tool and...; 2010; Stieger, S., Reips, U.-D.
- ESS Handbook for Quality Reports; 2009
- ESS Standard for Quality Reports; 2009
- MarketTools TrueSample; 2009
- ISO 26362 Access panels in market, opinion, and social research-Vocabulary and service requirements; 2009
- Stochastic properties of the Internet sample; 2009; Getka-Wilczynska, E.
- Web based survey: an emerging tool; 2009; Srivenkataramana, T., Saisree, M.
- The impact of gender in e-mailed survey invitations; 2009; Derham, P.
- The Coverage Bias of Mobile Web Surveys Across European Countries ; 2009; Fuchs, M., Busse, B.
- Interactivity in self-administered surveys. Influence on respondents' experience; 2009; Suarez Vazquez, A., Garcia Rodriguez, N., Alvarez, M. B.
- Metrics for panel contribution: a non probabilistic platform; 2009; Gittelmam, S. H., Trimarchi, E.
- Mode effects in Switzerland: non‐response and measurement error on the European Social Survey; 2009; Roberts, C.
- Reason analysis: an ambitious alternative for mixed‐mode survey design; 2009; Jerabek, H.
- Response rates in multi actor surveys; 2009; Pasteels, I., Ponnet, K., Mortelmans, D.
- Unit non‐response in panel surveys: empirical finding from an experiment; 2009; Haunberger, S.
- Computer-Assisted Audio Recording (CARI): Repurposing a Tool for Evaluating Comparative Instrument Design...; 2009; Edwards, B., Hicks, W., Tourangeau, K., Harris-Kojetin, L., Moss, A.
- Comparison between Liss panel (web) and ESS data (face to face); 2009; Revilla, M., Saris, W. E.
- The influence of the field time on data quality in list-based Web surveys; 2009; Goeritz, A., Stieger, S.
- Why don’t all Businesses report on Web?; 2009; Haraldsen, G.
- Turning Grid Questions into Sequences in Business Web Surveys; 2009; Haraldsen, G., Bergstrøm, Y.
- Visual Design Effects on Respondents’ Behavior in Web-Surveys; 2009; Greinoecker, A.
- Applying theory to structure respondents' stated motivations for participating in web surveys; 2009; Han, V., Albaum, G., Wiley, J. B., Thirkell, P.
- Web-based survey attracted age-biased sample with more severe illness than paper-based survey; 2009; Klovning, A., Sandvik, H., Hunskaar, S.
- Online Election Surveys: Keeping the Voters Honest? ; 2009; Gibson, R., McAllister, I.
- A recipe for effective participation rates for web-based surveys ; 2009; Bennett, L., Nair, C. S.
- Pause Mechanism in Complex Online Surveys; 2009; Milewski, J.
- Response Formats in Cross-cultural Comparisons in Web-based Surveys; 2009; Thomas, R. K.l, Terhanian, G., Funke, F.
- Relevance Of Health-Related Online-Information In Offline- And Online-Samples; 2009; Stetina, B. U., McElheney, J., Lehenbauer, M., Hinterberger, E., Pintzinger, N., Kryspin-Exner, I.
- Three Different Designs of Type Ranking‐Questions; 2009; Sackl, A.
- Gay and Lesbian People: The Use of Online Communication Services; 2009; Lehenbauer, M., Stetina, B. U., Kryspin-Exner, I.
- An Online Study on Coping with Anxiety and Disease-Specific Internet Use in Panic Attack Sufferers; 2009; König, D., Hiebler, C., Kryspin-Exner, I.
- Distortion of demographics through technically induced dropout in restricted online surveys; 2009; Voracek, M., Stieger, S., Goeritz, A.
- An Internet-based Study on Coping with Illness and Attitudes towards Online Health Care in Cancer Patients...; 2009; Setz, J., König, D., Kryspin-Exner, I.
- WebEXEC: A Short Self-Report Measure of Executive Function Suitable for Administration via the Internet...; 2009; Buchanan, T., Heffernan, T. M., Parrott, A. C., Ling, J., Rodgers, J., Scholey, A. B.
- Let's go formative: Continuous student ratings with Web 2.0 application Twitter; 2009; Burger, C., Stieger, S.
- Self-Efficacy Of Online Health Seekers; 2009; Stetina, B. U., Schramel, C., Lehenbauer, M., Schawill, W., Kryspin-Exner, I.
- Diffusion of Mobile Services Adoption in Taiwan; 2009; Doong, H.-S., Wang, H.-C.
- Verbal Vs Visual Response Options: Reconciling Meanings Conveyed by a Computer Aided Visual Rating Scale...; 2009; Garland, P., Cape, P.
- Increasing response rates in list based samples; 2009; Keusch, F., Kurz, H., Penzkofer, P.
- Implementation of a reaction time tool for brand measurement at Swisscom; 2009; Paar, I., Urbahn, J.
- Measuring Network Quality: Strengths and Weaknesses of different Evaluation Methods (SMS, w@p and web...; 2009; Wallisch, A., Schwab, H.
- Large Scale Digital Data Collection in Developing Countries: Is The Time Right? ; 2009; Hattas, M., Cronje, M., Berard, O.
- Implementation of web-based data-collection channel eSTAT for economic entities; 2009; Sillajoe, T.
- Personality on Social Network Sites: An Application of the Five Factor Model; 2009; Wehrli, S.
- Use of Online Interviews in the Underlying Discourse Unveiling Method (UDUM); 2009; Nicolaci-da-Costa, A. M., Romao-Dias, D., Di Luccio, F.